LB
Lizette B
1 reviews | Active since Mar 2018
03 Sept 2020, 13:13
What they say and do us 2 different things
This company was instructed by another company to collect items from me urgently. They assured the company they will do it. It is already 3days later! Please RAM, start acting to what you have promised.
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Replies (2)
Ram Hand To Hand Couriers's replyOfficial
03 Sept 2020, 16:24Good day.
Please provide to us the collection reference number that you have received from the company that has arranged for us to collect.
We would be happy to assist and find out how far the courier is from collecting the parcel from you.
Kind regards.
Please provide to us the collection reference number that you have received from the company that has arranged for us to collect.
We would be happy to assist and find out how far the courier is from collecting the parcel from you.
Kind regards.
Ram Hand To Hand Couriers's reply03 Sept 2020, 16:24
Official
Good day.
Please provide to us the collection reference number that you have received from the company that has arranged for us to collect.
We would be happy to assist and find out how far the courier is from collecting the parcel from you.
Kind regards.
Please provide to us the collection reference number that you have received from the company that has arranged for us to collect.
We would be happy to assist and find out how far the courier is from collecting the parcel from you.
Kind regards.
LB
Lizette B's updateReviewer Update
03 Sept 2020, 17:23With lots of effort and needed to contact daily and some days twice, Kim of Mondo Mobile got some response from RAM Management and the team actioned within hours.
How very sad to say one only gets service after days of pleading and then when addressing Management levels.
How very sad to say one only gets service after days of pleading and then when addressing Management levels.
LB
Lizette B's update03 Sept 2020, 17:23
Reviewer Update
With lots of effort and needed to contact daily and some days twice, Kim of Mondo Mobile got some response from RAM Management and the team actioned within hours.
How very sad to say one only gets service after days of pleading and then when addressing Management levels.
How very sad to say one only gets service after days of pleading and then when addressing Management levels.