svdm
stella van de merwe

1 reviews | Active since Sept 2016

19 Jun 2024, 13:29

what a lot of bull****ters

Ram Is the worst courier company worldwide, this is my second time dealing with them and really truly the worst nightmare regarding delivery, This a location drop and cellphone numbers their driver refused to deliver my parcel. they do not answer their telephones and on the website it says they could not reach me but they were talking to me the whole day!!!!!!!!!!!!! companies should start boikoting RAM couriers

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply21 Jun 2024, 10:19
Official
Good day Stella 

We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries, collections  and communication should have been made to you regarding the reason as to why the parcel was delayed. 
 Please accept our sincere apologies for the inconvenience and frustration this may have caused.

Parcel has been successfully delivered 

 
 We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
 Once again we humbly apologize and appreciate your patience and understanding.

Thank you