Waste of valuable time
<p>In last week i ordered a device from Cell C. They made use of Ram couriers to deliver the device. I told Cell C that I would only be at the said town on Friday and would need the device on the day.They assured me that the device would be delivered on the day.</p> <p> </p> <p>On Friday Ram Couriers phoned me toask whether I am at the house. I informed them that I am not there but will give them an alternative address which is just about 800m away from where I live. I asked someone toaccept the package for me as Ram couriers said they are on their way there.</p> <p> </p> <p>an hour later they still were not there and I phoned them to enquire what is happeing. they assured me that they are on the way and will be there sortly. What a lie. after sometime has passsed I phoned them a few more times but during this time no one answered the phone. After three failed attempts I gave up. They still have not delivered the package and has also waisted valuable time of people.</p> <p> </p> <p>This is really not acceptable. I will definately not use Ram couriers ever and their poor service will now have a negative ripple effect on another company. </p>
Good day
This is not acceptable and we do not tolerate poor service, can you please give me your order number or waybill number so I can look into this matter urgently.
Kind Regards
Lulu Pretorius
Good day
This is not acceptable and we do not tolerate poor service, can you please give me your order number or waybill number so I can look into this matter urgently.
Kind Regards
Lulu Pretorius
Good day, thank you and once again my apologies.
I will ensure that the delivery takes place today as discussed with the Regional Manager.
Good day, thank you and once again my apologies.
I will ensure that the delivery takes place today as discussed with the Regional Manager.
