sM
stella M

1 reviews | Active since Mar 2009

04 May 2022, 11:52

Vodacom/Rams courier failed to deliver

I was expecting delivery of my parcel since 21 April.I have been calling and promised that parcel will be delivered the next day,still waiting. On Friday I got a call from a lady,she said my parcels were still with her and they will be delivered on Tuesday 03/05,she said I will get a confirmation from the couriers when parcel will be out.Today is the 4th no phone call,confirmation or delivery.I am out of the province I might be back after 3 weeks,I need to know what happened to the parcels.Your Waybill comments does not make sense.Driver went to a house at 18:16 and he was told no such person stay there,he didn't even bother to call

0
Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply04 May 2022, 12:17
Official
Good day Stella. 

We do apologize for the delayed delivery and inconvenience caused thereof. 

The consignments are currently in the queries department at our hub in Industria, as an address query. 

Could you be so kind to provide us with your correct complete delivery details; delivery address and contact number. 

Kind regards.
sM
stella M's update05 May 2022, 10:37
Reviewer Update
1 Warbler Crescent,Meredale ext 26 (cnr Antrim road,corner house next to the ****a shop
Contact ***
As per comments on my reviews I won' t be home for 2-3 weeks