Vodacom should change they service providers and they policy`s.

Ram couriers has been the worst this is my second experience of not being able to receive a package ordered from Vodacom i have no idea why Vodacom uses these guys the first incident they was unable to deliver I had to physically go to the warehouse and insist on my package with a copy of my id and proof of residence and I received my package thereafter they isn’t any customer service Vodacom as well should use companies that not only deliver Monday to Friday as for most of us its inconvenient and we work to be dealing with this poor service, today I awaited my laptop delivery and spoke to nicolize on ram live chat as I was informed by Vodacom maximum three days my delivery would take telephonically the recording will prove nicolize advised delivery will be today when I checked around 11am ever the sms received stated ID for verification not stating original according to the sms the delivery guy calls me so I inform him I have a copy of my id and proof and well as original driver’s license as per my experience the last time. He says well he can’t deliver without original ID so I am yet again in a fix as I required the laptop before tomorrow and serves me no purpose now I wish to cancel all contracts with Vodacom and will advise my family as well as customer service and support is important to me.