Vodacom and RAM

Item: Ram Hand To Hand Couriers
Rating: 1
Author: Belinda V

I waited the entire day for a delivery from RAM. Moved my appointments so I could be home.

No delivery was made. I received a missed call from the customer care call centre at 17:07 to which I immediately responded twice.

I held on for 30 min whilst they “locate a driver” to no avail. I eventually gave up. I’m sure this is what their plan was.

I’m so frustrated and disappointed.

Vodacom, you should partner with a better courier company.

Helpful (0)

Replies (2)

Ram Hand To Hand Couriers's replyOfficial

14 Apr 2023, 08:14

Good morning Belinda, We sincerely apologize for any inconvenience caused, I will follow up on this parcel and ensure that we resolve it and get it delivered.

Ram Hand To Hand Couriers's reply14 Apr 2023, 08:14

Official

Good morning Belinda, We sincerely apologize for any inconvenience caused, I will follow up on this parcel and ensure that we resolve it and get it delivered.

Belinda V's updateReviewer Update

17 Apr 2023, 17:04

Thanks for responding to my message. I have unfortunately not been contacted by Ram or Vodacom for a delivery. My reference number: K***

Belinda V's update17 Apr 2023, 17:04

Reviewer Update

Thanks for responding to my message. I have unfortunately not been contacted by Ram or Vodacom for a delivery. My reference number: K***