VM
Vincent M

1 reviews | Active since Nov 2020

19 Mar 2025, 15:57

Vincent Masilela

Poor service even customer care they are not helpful courier lady she just wait 1 minute then she left without delivery my parcel she said I must call Standard Bank to re arrange I had been waiting for two weeks to get my parcel

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply24 Mar 2025, 08:35
Official
Good day Vincent 

Thank you for contacting Ram couriers , we hope to get a resolution regarding your matter . 

We apologise for the inconvenience and will ensure we deliver your parcel today 


We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
 Once again we humbly apologize and appreciate your patience and understanding.

Thank you 
Ram team