Very Very Unhappy

My parcel has been "out for delivery in PTA" since the morning of 4 Dec. When tracking it later on, it said on same day, at 13:48 it was logged: "NonDelivery - Unavailable - Home - Address Query and contact not available telephonically" ?? Then "unsuccessful delivery" logged during the evening ?? The same happened the next day: Out for delivery at 11:30, same non-delivery-detail logged at 17:15, again stating contact not available telephonically. I don't have any missed call that I can find, from RAM, during the past few days.

The address provided was very clear and clearly also a business address, not a home address, which receives deliveries on a daily basis. At 18:30 it was again logged: "Unsuccessful delivery". I went on the live chat on RAM's website on 6 Dec, and it was eventually "confirmed" that there was an error with the delivery address, which, from my side, I cannot comprehend, I do not see that there was any error, where is the error? The address then had to be submitted again, "corrected" (nothing actually changed with the address). More than 4 hours later, it was logged: "Outgoing Call - Follow up Non-delivery - COA REQUESTED AWAITING FEEDBACK".

Apparently we are still awaiting some kind of "approval" now, regarding the fact that the address had to be "corrected". It is the afternoon of the 7th of Dec, and I am actually getting concerned as to the content of the parcel... Also, can't help but think that these were all excuses (apparent delivery attempts, contact not available, incorrect delivery address) while actually merely struggling to provide the service..... Highly disappointed.