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ngonidzashe D

1 reviews | Active since Dec 2018

16 Oct 2019, 14:48

Very unprofessional. never ever courier anything with them. Rather go and deliver yourself but never use this garbage company.

Very unprofessional. I have been waiting for them to deliver my rain sim card and they keep telling different stories. I cant just wait around and wait for them everyday. I go to work. Today was waiting at home after asking my boss for some time off. They are not allowed at my work premises due to company security concerns, and they sent a message that the sim will be delivered today and now they telling me the sim will be delivered tomorrow ***?

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Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply17 Oct 2019, 08:48
Official
Good day , thank you for your post. Your complaint will be logged and handed over to senior management to investigate further. We apologize for the delay and inconveniences caused. Your parcel is out for delivery today, we will follow up with courier to ensure successful delivery take place today. Kind regards 
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ngonidzashe D's update17 Oct 2019, 11:31
Reviewer Update
Just to make sure there is no repeat of what i have been going through lately with delivery of my package. Can you kindly call the driver and ask him to make the delivery today. I can not stress enough how important that package is to me thank you.
I already submited the contact details as per our telephonic conversation earlier in the morning
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ngonidzashe D's update17 Oct 2019, 14:45
Reviewer Update
When is my sim card being delivered? we had a talk about this earlier and you guys assured me that it will be delivered and till now i am still waiting. What gives?