VERY BAD SERVICE FROM HARRISMITH DEPOT, PARCELS NOT COLLECTED

I moved to Ram Couriers in Jun 2020. I had great service with pick ups and delivery until I moved to Vryheid (KZN). My parcels stopped being collected since Jan 2021. I phoned Harrismith depot which confirms it was assigned and driver will collect and it still wasnt collected for 2 days. Today I have another parcel for pick up, it was assigned for collection at 10am and still no pick up. I phoned the driver at 4h30pm who told me he doesnt do the area anymore and the other driver doing this area already left Vryheid!!! WORST SERVICE EVER! I regret moving to RAM couriers.