tH
terry H

1 reviews | Active since Apr 2013

10 Dec 2024, 08:34

Very bad service

very bad customer service,no delivery ,can someone from RAM please call me as cant get through to customer service,

0
Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Dec 2024, 08:36
Official
 
Good day Tumi 

 
I hope this message finds you well.  We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual.
 
Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding.  We will deliver the parcel as soon as possible.

We do humbly apologise for delay caused . 

We will dispatch your parcel as soon as possible ,

 Unfortunately we are experiencing high call volumes at the moment 

Thank you 
Ram Management 

 
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Dec 2024, 10:26
Official
Good day,

Please note that the parcel is currently at the ware for delivery arrangements as there was an update that needed to be done regarding your address.  We will be arranging your delivery as soon as possible.