DW
Damian W

1 reviews | Active since Mar 2019

19 Sept 2023, 12:04

Utterly disgusting and unprofessional RAM!!!!

Customer experience team is also pathetic, I'm still awaiting on a "next day delivery " service which still hasn't arrived , no matter who I call at Ram or how angry I get they just don't care , everyday it's a different excuse, promises are made everytime I phone with no outcome , spoke to Michelle from customer service and definitely the worst customer service that was possibly given , very rude and unprofessional out of the 6 supervisors I spoke to the last one is Lundi was on a 40min long call with the same promises and excuses , utterly disgusting and unprofessional from RAM , a service not to be recommended even with no other service available I'll rather deliver something myself , don't even ask for any form of communication because there are NONE!!!

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply19 Sept 2023, 14:23
Official
Good day Damian,

Thank you for reaching out to Ram Hand to Hand Couriers.  We humbly apologize for the delay and inconvenience caused regarding the delivery of the parcel, I will personally look into this matter and revert back to ensure that we make arrangements to deliver the order today.