DS
Duval S
1 reviews | Active since Sept 2022
04 Dec 2024, 08:36
Utter disgust with this
Coming to Hello Peter to write about the TERRIBLE experience dealing with RAM and all I see is negative reviews and STILL nothing is being done. I’ve been trying for 2 days now to get hold of ram to no avail.
Helpful (0)
Replies (2)0
Replies (2)
Ram Hand To Hand Couriers's replyOfficial
04 Dec 2024, 09:39Dear Duval Strydom
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
There is an address change on your parcel, once bash has approved your address we will then send out for delivery
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
There is an address change on your parcel, once bash has approved your address we will then send out for delivery
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply04 Dec 2024, 09:39
Official
Dear Duval Strydom
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
There is an address change on your parcel, once bash has approved your address we will then send out for delivery
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
There is an address change on your parcel, once bash has approved your address we will then send out for delivery
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
DS
Duval S's updateReviewer Update
06 Dec 2024, 09:58Why must I wait 20 minutes before RAM even answers. I’ve been told I will receive feedback and still none. My parcel is still at the dispatch hub. Tell me where it is so that I can go fetch it myself because this is ridiculous
DS
Duval S's update06 Dec 2024, 09:58
Reviewer Update
Why must I wait 20 minutes before RAM even answers. I’ve been told I will receive feedback and still none. My parcel is still at the dispatch hub. Tell me where it is so that I can go fetch it myself because this is ridiculous