ZM
Zia M

1 reviews | Active since May 2019

21 Apr 2022, 13:06

Useless staff

Terrible service no feedback back I think the employees are not well trained I'm disgusted.

Waiting for 3days now for package because of people who cannot do their work I'm not home from tomorrow for the weekend and still they cannot assist me or even get a phone call back.. 4 times phoning in you hold on so long your airtime eventually finishes them they don't even have a decency to call back

Will never use this service again

0
Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply21 Apr 2022, 13:38
Official
Good afternoon Zia. 

We do apologize for the experience you had with the delivery attempt of your parcel and the personnel.

As advised through our telephonic communication, we are working to resolve this today and  will revert with feedback.

Kind regards


Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply21 Apr 2022, 14:30
Official
Hi Zia. 

Thank you very much for your patience. 

The courier has been informed to re-attempt delivery today by 16h00 

Kind regards