Useless 'Customer Service' line in Cape Town

<p>Have been attempting to make contact with customer service centre for nearly 4 hours. Repeatedly hold for10-15 minutes before call is dropped... Tried speaking to operator who dismisses my questions, just puts me on the same hold music I was on when I choose option 1... Government call centers have better response times than these flipping people. And most bizarre, called the Joburg call center first who answer in 30 seconds, but were unable to assist me... Unbelievable!</p>