1 reviews | Active since Jul 2017

05 Dec 2024, 13:06

USELESS COURIER WITH NO TIME FOR CUSTOMERS

I ordered an item from Bash Online on the 30 November and was assisgned a RAM waybill no AAAB*** well everyday since then RAM sends someone to collect from @HOME CAnal Walk but they dont and each day it just gets reassisgned but is never collected.Trying to phone them or use their WHAtsApp serive is useless as they dont answer you.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply05 Dec 2024, 14:40
Official
Good day Arthur
 I hope this message finds you well.  We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding.  We will deliver the parcel as soon as possible.

We do humbly apologise for delay caused . 

We will dispatch your parcel as soon as possible . 

Due to the amount of parcels the stores are handing over , there was not enough space for the parcel , we will collect today .


Thank you 
Ram Management