Useless Courier company ever

Bad service ever, they were suppose to deliver my parcel in durban cbd it been days now and every day they send a message indicating that the parcel is on it way but they don't show up. I'm loosing money since I bought this parcel for business purpose. Today I waited for em till 18: 00 I though the guy was late since I was tracking my parcel. I'm about to cancel it anyway since I've lost a lot of money. Bad service ever!!! Failing to deliver in town and they don't even call to apologize or inform you about your parcel.so Useless!!!!!!!!