TM
TSEBO M
1 reviews | Active since Sept 2020
12 Nov 2024, 18:01
USELESS!!!
Useless pieces of trash. Forgive my language but Ram Couriers has a bunch of useless drivers I have ever encountered. Schedule an appointment, don't show up and Mark your parcel unsuccessful to deliver. I have ordered from Vodacom and they returned my order, when I check the address on the waybill tracker, they attempted delivery in benoni. Im in midrand
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Ram Hand To Hand Couriers's replyOfficial
18 Nov 2024, 09:40Dear TSEBO MAKOPO
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Address provided to us was incorrect we queried it with your service provider and no feedback was received hence we sent it back to Vodacom .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Address provided to us was incorrect we queried it with your service provider and no feedback was received hence we sent it back to Vodacom .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply18 Nov 2024, 09:40
Official
Dear TSEBO MAKOPO
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Address provided to us was incorrect we queried it with your service provider and no feedback was received hence we sent it back to Vodacom .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Address provided to us was incorrect we queried it with your service provider and no feedback was received hence we sent it back to Vodacom .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.