JA
Julio A

1 reviews | Active since Dec 2018

12 Dec 2024, 12:28

Useless

1 star is too much. They deserve less. More than a week to deliver half a parcel from Cape town to George... No man

0
Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply17 Dec 2024, 13:07
Official
Good day Julio,  I hope this message finds you well.  We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding.  We will deliver the parcel as soon as possible.
 
 We do humbly apologies for delay caused .  The parcel has been updated and busy being sorted delivery will take place this week. 
 
 Thank you 
 Ram Management 
JA
Julio A's update17 Dec 2024, 17:16
Reviewer Update
Honestly not good enough. Some how you guys have lost half my parcel... It's gone, missing, and everyone is blaming everyone.... It's the worst service I've seen in a long time