1 reviews | Active since Dec 2025
Urgent Complaint – Overnight Delivery Delay
I am writing to formally complain about a delay with my parcel, which was paid for using your overnight delivery service. As of now, the parcel is still sitting at the hub and has not been delivered as promised.
I specifically chose and paid extra for overnight delivery because I need the parcel urgently for travel. This delay has caused significant inconvenience and is unfair, as the service paid for has not been provided.
I would appreciate immediate action to release and deliver my parcel as soon as possible. If this is not resolved urgently, I expect a refund of the overnight delivery fee and an explanation for the delay.
Please treat this matter with urgency and let me know the next steps as soon as possible.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel is out for delivery we will ensure to deliver today
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel is out for delivery we will ensure to deliver today
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,