BW
Bernard W

1 reviews | Active since Sept 2020

20 Jan 2022, 15:31

Unsatisfied client

Would just like to warn anyone who want to make use of this customer service. The fact that they got my delivery date wrong can be overlooked, but then, after I made specific notes of delivery as to where I will be certain hours, the lady of RAM still phoned me insisting she wants to deliver to my home address instead of work address.. After a quarrel she told me I should sort things out with vodacom who sent me a package and slammed the phone down in my ear. Now if one can be so ***********, I would most certainly not do business with them for whatever reason. Be warned

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply20 Jan 2022, 16:12
Official
Hello Bernard.

Apologies for the experience you had with the call center agent that you have spoken to.

Please provide to us the tracking number for your parcel so that we can be able to assist you and resolve your inquiry at the soonest possible time.

Kind regards.