Unreliable courier service com

Good Day, I have a parcel which was dispatched at FNB on 31 May 2018. RAM send an sms confirming delivery on Friday (01 June 2018). I called RAM on 01 June 2018 07:42 rescheduling my delivery for Monday (04 June 2018) since I was not available on that specific day at the delivery point. It was captured on their system.

Below find the tracking information:

Tracking Results Basic Online Tracking returns a brief information summary, and is ideal for non-account holders. Account holders can make use of Advanced Online Tracking which returns a detailed information summary. Enter unique RAM waybill number:

Waybill Number* Submit Waybill no Reference Date Movement FNB567246 FNB567 ********** -05-31 03:28:56 PM CONSIGNED IN DIGITAL PLANET WAREHOUSE. FNB567246 FNB567 ********** -05-31 09:41:28 PM ITEMS SCANNED INTO HUB FROM COLLECTION IN Isando, Johannesburg. FNB567246 FNB567 ********** -05-31 09:43:54 PM DEPARTED BY ROAD TO Pretoria FROM Isando, Johannesburg. FNB567246 FNB567 ********** -06-01 02:05:41 AM Outgoing SMS - Consignment has been received by RAM. FNB567246 FNB567 ********** -06-01 04:12:38 AM ARRIVED BY ROAD FROM Isando, Johannesburg TO Pretoria. FNB567246 FNB567 ********** -06-01 07:26:37 AM OUT FOR DELIVERY IN Pretoria. FNB567246 FNB567 ********** -06-01 07:30:09 AM Outgoing SMS - Consignment has been dispatched for delivery attempt. FNB567246 FNB567 ********** -06-01 07:42:34 AM Incoming Call - Account Query - Good morning Please stop delivery for today ##/##/#### and reschedule for ##/##/#### Please take note: client is not at work today. Cell : ### ## ## ### . FNB567246 FNB567 ********** -06-01 11:31:13 AM RAMMobile NonDelivery - . FNB567246 FNB567 ********** -06-01 01:34:05 PM Outgoing Call - Non-Delivery Validation - COURIER AT THE ADDRESS CLIENT NOT AVAILABLE , CALLED AT ##H##- WILL CALL AGAIN AND CONFIRM. FNB567246 FNB567 ********** -06-01 04:57:24 PM UNSUCCESSFULL DELIVERY IN Pretoria - Unavailable Business - Client at Home not at Work.

UNTIL TODAY MY PARCEL HAS NOT BEEN DELIVERED. RAM SERVICES IS NOT GOOD AT ALL