MS
Marshall S

1 reviews | Active since Jul 2019

29 Jan 2020, 08:21

Unreliable Courier Service

So disappointed in this courier service company. I have been waiting for my parcel for more than 5 days now. I keep receiving an sms's and email every day stating my order is out for delivery and it never gets delivered. The call center has been of no use to me. Its all lies and lies. I have spent a lot of airtime trying to get a solution from RAM.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply29 Jan 2020, 13:11
Official
Good day.

The parcel is out to be delivered today on service recovery. The courier support team has been notified to make sure that the parcel gets delivered today, without fail.

We do apologise for the late delivery of your goods, and will do our best to ensure that parcels are delivered at the soonest possible times in the future.