Unreliable and Unresponsive Courier Company!

I am deeply disappointed with the abysmal service provided byRAM. My recent experience with them has been nothing short of a nightmare, leaving me frustrated, inconvenienced, and out of pocket. Firstly, the incompetence of this company was glaringly evident when they deducted double the agreed-upon amount from my bank account. This careless mistake not only disrupted my finances but also eroded any trust I had in their ability to handle transactions accurately. The fact that such a basic error occurred speaks volumes about their lack of attention to detail and disregard for customer satisfaction. To make matters worse, attempting to rectify this situation has been a Herculean task. Despite numerous attempts to contact them through various channels—phone calls, emails, and even a chat bot on their website, RAM has remained eerily silent. It's as if they have adopted a policy of conveniently ignoring their disgruntled customers, hoping that the problem will simply disappear. This blatant disregard for customer care is utterly unacceptable. As a paying customer, I deserve to be treated with respect and courtesy, not left in the dark wondering if I will ever see my hard-earned money again. The lack of communication and accountability displayed by RAM is nothing short of appalling and serves as a stark warning to anyone considering using their services. In conclusion, I strongly advise against entrusting your parcels and your finances to RAM. Their incompetence, coupled with their abysmal customer service, make them a liability rather than a reliable courier company. Save yourself the hassle and avoid them at all costs.