BM
Blessing M

1 reviews | Active since Mar 2025

05 May 2025, 08:18

Unprofessional RAM courier Driver and Failed Delivery

I'm writing to express my disappointment and frustration with RAM Courier's service. Despite reaching out to them multiple times regarding issues with my deliveries, I've yet to receive a response or any form of resolution.

The problems began with a driver who consistently delivered my parcels to incorrect locations without notification. When I addressed these issues with him, he became uncooperative and made inappropriate comments that made me feel uncomfortable and unsafe. He even threatened not to deliver my parcels to my address again.

To make matters worse, my recent parcel (Tracking Number: B***2-01) shows "delivery failed," which I believe is a direct result of the driver's threat. Given RAM's lack of response and action, I'm left feeling frustrated and concerned about the safety and reliability of their services.

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Replies (2)
BM
Blessing M's update05 May 2025, 10:52
Reviewer Update

Dear RAM Team,

Thank you for your apology and acknowledgment of the delivery issues. I appreciate your commitment to upgrading infrastructure and enhancing logistics processes.

Regarding the waybill number, I've mentioned the tracking numbers B***6-01 and B***2-01 in my initial complaint. Could you please use these numbers to investigate the issues, including the unprofessional behavior of the driver and the failed delivery?

I look forward to hearing about the actions you'll take to resolve this matter and ensure my safety.

Sincerely,
Blessing Kuhle Mazula
BM
Blessing M's update05 May 2025, 12:47
Reviewer Update
Waybill number is AAAB***