NS
Naveer S

1 reviews | Active since Feb 2018

03 Dec 2020, 16:31

UNHAPPY CUSTOMER

I was expecting a delivery today, I made the necessary queries, I had to make sure that I stayed at home to accept delivery

There was no feedback from them even though I sent emails requesting a change of address to my work, but no reply and I chatted online but they could not give me any details as to the ETA

Because of my WORK I have to be on the road all the time but I had to stay at home

So today was a wasted day for me and it seems like its going to be another wasted day tomorrow if delivery does not come through today

This is really ridiculous and I was told by the person who shipped me my package that it would be delivered on Thursday!

The last time I was expecting a delivery from RAM Couriers I waited the entire day only to get delivery after 6pm!

Really unhappy with the service!

0
Replies (4)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply03 Dec 2020, 21:39
Official
Hi Naveer.

We are sorry that you have experienced such a service with our courier service.

Please provide to us the tracking number for your parcel so that we can endeavour resolve the issue and have your parcel delivered to you as promised.

Kind regards 
NS
Naveer S's update03 Dec 2020, 21:52
Reviewer Update
Hi
Its not a problem
I just wanna make sure that my parcel is delivered early tomorrow so that I can plan my work day because I don't wanna have to wait for too long for it to be delivered as I had things planned for today but I had to wait at home and now I pushed it for tomorrow so I have to be out on the road

My tracking number is SU***4

Please if possible can you mark it for first delivery ????

Thanks
NS
Naveer S's update04 Dec 2020, 08:06
Reviewer Update
Hi
I am waiting on an update
I did send an email through and the below is my ticket number - you can refer to that for my tracking number
Ticket Number 258648
I need to know what is happening, if its gone past 9am then I am forced to leave home and head our to work
Thanks
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply04 Dec 2020, 12:00
Official
Hi.

The parcel seems to be out for delivery today, for the first time since it was received by the delivering branch.

Would you rather prefer for the courier to contact you prior to delivery so that they can meet you at the delivery address?

Regards.