DD
Dave D'Oliveira
1 reviews | Active since Aug 2009
02 Dec 2022, 15:52
Unhappy
I ordered my goods from TFG on 27 November and opted to pay for delivery rather than collect in store. Had I known RAM was the courier company, I would have chosen otherwise. First day, wrong truck; Second day, too late; third day, quite simply no truck despite my call to them at around 8am to ensure that delivery would take place. By midday, the package still hadn't moved. Unbelievably poor service
Helpful (0)
Replies (1)0
Replies (1)
Ram Hand To Hand Couriers's replyOfficial
05 Dec 2022, 11:27Thank you for your feedback.
I sincerely apologize that we did not get this right from inception. I am grateful to hear that we were able to assist and have the consignment delivered successfully.
I appreciate your patience with us. I’m confident your next experience with us will be up to your expectations.
Take care.
I sincerely apologize that we did not get this right from inception. I am grateful to hear that we were able to assist and have the consignment delivered successfully.
I appreciate your patience with us. I’m confident your next experience with us will be up to your expectations.
Take care.
Ram Hand To Hand Couriers's reply05 Dec 2022, 11:27
Official
Thank you for your feedback.
I sincerely apologize that we did not get this right from inception. I am grateful to hear that we were able to assist and have the consignment delivered successfully.
I appreciate your patience with us. I’m confident your next experience with us will be up to your expectations.
Take care.
I sincerely apologize that we did not get this right from inception. I am grateful to hear that we were able to assist and have the consignment delivered successfully.
I appreciate your patience with us. I’m confident your next experience with us will be up to your expectations.
Take care.