DM
Dakalo M

1 reviews | Active since Jul 2021

05 Dec 2024, 09:36

****ty service

Remove we will deliver in 8 business days because it’s not correct My parcel was handed to you on the 26 . Still no movement on my parcel

0
Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply05 Dec 2024, 12:28
Official
Good day Dakalo Matidza


 
I hope this message finds you well.  We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual.
 
Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding.  We will deliver the parcel as soon as possible.

We do humbly apologise for delay caused .

We will dispatch your as soon as possible 

DM
Dakalo M's update05 Dec 2024, 12:29
Reviewer Update
Why don’t you communicate . How do we know as customers that you are experiencing high volumes