****ty Customer Service.

Worse Service Delivery and Customer Care:

On Friday 3rd July 2020, my order was messed up for delivery and after a few phone calls the details was sorted out. The RAM representative then assured me that on Monday 06th July 2020 at 09:00am I will get my order and the delivery persons will call me.

Today Monday 06th July 2020 it is 11:10am after I had to call RAM about my parcel delivery. I have been told by the RAM representative that my parcel will arrive during the day but before 4pm.

So i rest my case in terms of terrible customer service and empty promises by representatives that show poor customer service s****s.

Your staff needs proper customer service training or needs to understand what it means when you give customers targets and then go against it.