1 reviews | Active since Nov 2011
Twiddling thumbs waiting for two days.
<p>A parcel from Vodacom was scheduled to be delivered to me on Wednesday May 10. Despite a sms notifying me of the times of delivery nothing happened. Ram then resheduled the delivery again for the 11th. I was notified once again by sms of the delivery. I also contacted the helpline and requested delivery before 13h00 as I had an appointment. She say she would send an E mail, to who I was not advised. Once again no delivery. I now see on the tracking system it says 'road closed' which I assume means the article will be returned to Vodacom. </p> <p>I did request the driver must phone me upon arrival as I live in a complex and our intercom is disabled for security reasons. We have cctv at the gate so any attempt to contact me will show on our records if the driver did ever arrive. No calls are recorded on my phone either. </p> <p>Yes Ram what now? Am I going to be compensated for two days sitting around. Are you going to sort out the fallout with Vodacom while a try to renegotiate my contract.</p>
Good Day,
I do apologize for the none delivery that occurred, Please note that due to the road that was closed yesterday as there was strike in your area we could not make delivery, You parcel has been rescheduled for delivery to you again today.
Regards
Aldo Liebenberg
Good Day,
I do apologize for the none delivery that occurred, Please note that due to the road that was closed yesterday as there was strike in your area we could not make delivery, You parcel has been rescheduled for delivery to you again today.
Regards
Aldo Liebenberg
Thanks to Aldo at Ram and much stress being on call and not leaving home the package was finally delivered on Monday, May 15, 6 days after being promised.
Thanks to Aldo at Ram and much stress being on call and not leaving home the package was finally delivered on Monday, May 15, 6 days after being promised.
