SB
Sam B
1 reviews | Active since Jul 2020
01 Mar 2021, 19:00
Trust RAM to render their parcels UNDELIVERABLE, as usual.
Trust RAM not to keep to their promises. RAM never fails to not deliver when they say so. After waiting at home ythe whole day for a parcel to be delivered and cancelling all appointments to be at home when tey arrive, they end the day with their usual comment: Parcel undelievrable. I have in the past asked that the vendor do not use RAM, but, alas, they have once again. I will never understand how this company, with it’s consistent pathetiic service, remain in service. Pkease SA Torch, remove them as an option for delivery.
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Replies (3)0
Replies (3)
Ram Hand To Hand Couriers's replyOfficial
02 Mar 2021, 11:35Good day Sam.
We are sorry that you feel this way about the service you have received from our courier service.
We would like to resolve the matter and turn your experience into a better one. Please provide to us the tracking number for the parcel you are expecting to receive, and we will endeavour to resolve the matter at the soonest.
Kind regards.
We are sorry that you feel this way about the service you have received from our courier service.
We would like to resolve the matter and turn your experience into a better one. Please provide to us the tracking number for the parcel you are expecting to receive, and we will endeavour to resolve the matter at the soonest.
Kind regards.
Ram Hand To Hand Couriers's reply02 Mar 2021, 11:35
Official
Good day Sam.
We are sorry that you feel this way about the service you have received from our courier service.
We would like to resolve the matter and turn your experience into a better one. Please provide to us the tracking number for the parcel you are expecting to receive, and we will endeavour to resolve the matter at the soonest.
Kind regards.
We are sorry that you feel this way about the service you have received from our courier service.
We would like to resolve the matter and turn your experience into a better one. Please provide to us the tracking number for the parcel you are expecting to receive, and we will endeavour to resolve the matter at the soonest.
Kind regards.
SB
Sam B's updateReviewer Update
02 Mar 2021, 13:38RAM did their best to deliver today and even when I could take the delivery, they returned within an hour or two and I could receive it.
Thank you RAM. I will give you 4 stars now. Your service is appreciated.
Thank you RAM. I will give you 4 stars now. Your service is appreciated.
SB
Sam B's update02 Mar 2021, 13:38
Reviewer Update
RAM did their best to deliver today and even when I could take the delivery, they returned within an hour or two and I could receive it.
Thank you RAM. I will give you 4 stars now. Your service is appreciated.
Thank you RAM. I will give you 4 stars now. Your service is appreciated.
Ram Hand To Hand Couriers's replyOfficial
04 Mar 2021, 13:05It is a pleasure that we could turn your experience into a better one.
Thank you Sam.
Thank you Sam.
Ram Hand To Hand Couriers's reply04 Mar 2021, 13:05
Official
It is a pleasure that we could turn your experience into a better one.
Thank you Sam.
Thank you Sam.