PS
Pritam S
1 reviews | Active since Feb 2014
29 Mar 2022, 16:50
Time Waster unprofessional courier service.FNB stay away from RAM.
What a pathetic courier service. FNB gave them a courier to deliver to me. I get a SMS that will it's out for delivery today 29 march 9 to 5 pm. Whole day I have been waiting and now end of the day the lazy drivers just update the status that the client is not reachable.What a SHAM . I work for FNB and will definately escalate this and make some noise .FNB doesnt need an *********** and unprofessional vendor like RAM to deliver their stuff.
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Replies (3)0
Replies (3)
Ram Hand To Hand Couriers's replyOfficial
30 Mar 2022, 10:37Gooday Pritam.
We sincerely do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.
The hub has been advised to contact you today to make delivery arrangements at the soonest.
Kind regards.
We sincerely do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.
The hub has been advised to contact you today to make delivery arrangements at the soonest.
Kind regards.
Ram Hand To Hand Couriers's reply30 Mar 2022, 10:37
Official
Gooday Pritam.
We sincerely do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.
The hub has been advised to contact you today to make delivery arrangements at the soonest.
Kind regards.
We sincerely do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.
The hub has been advised to contact you today to make delivery arrangements at the soonest.
Kind regards.
PS
Pritam S's updateReviewer Update
31 Mar 2022, 10:10Yesterday 30th March I was contacted by RAM Call centre and they said will deliver it today 31st March. Today Morning i called again and guy named RIAZ said its is not scheduled for Delivery today.It will go out now on Friday 1st April. I AM NOT AVAILABLE from FRIDAY to MONDAY. What a JOKE OF A COMPANY YOU GUYS ARE ? No wonder I see bad feedback everywhere.
PS
Pritam S's update31 Mar 2022, 10:10
Reviewer Update
Yesterday 30th March I was contacted by RAM Call centre and they said will deliver it today 31st March. Today Morning i called again and guy named RIAZ said its is not scheduled for Delivery today.It will go out now on Friday 1st April. I AM NOT AVAILABLE from FRIDAY to MONDAY. What a JOKE OF A COMPANY YOU GUYS ARE ? No wonder I see bad feedback everywhere.
Ram Hand To Hand Couriers's replyOfficial
31 Mar 2022, 12:03Hello Pritam.
We do apologise for the inconvenience caused.
We have followed up with the delivery hub and they are going to have your parcel delivered on service recovery today.
Kind regards.
We do apologise for the inconvenience caused.
We have followed up with the delivery hub and they are going to have your parcel delivered on service recovery today.
Kind regards.
Ram Hand To Hand Couriers's reply31 Mar 2022, 12:03
Official
Hello Pritam.
We do apologise for the inconvenience caused.
We have followed up with the delivery hub and they are going to have your parcel delivered on service recovery today.
Kind regards.
We do apologise for the inconvenience caused.
We have followed up with the delivery hub and they are going to have your parcel delivered on service recovery today.
Kind regards.