TN
Thando N

1 reviews | Active since Jun 2019

23 Oct 2020, 13:12

Time of delivery is never communicated

The time of delivery is never communicated, you randomly show up at any given time which suits you. This is a inconvenience to the customer because we do not have a mutually agreed upon time. This results in the delay of me receiving my package

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply23 Oct 2020, 15:32
Official
Good day.

Please advise if there was an agreement of the time of delivery made y you or the sender for us to deliver the parcel?

According to the sender, we were infirmed to deliver at the address as a place where you are available at between eight to five during the day of the week.

Kind regards.