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Elabe N

1 reviews | Active since Apr 2016

03 Dec 2024, 18:58

This is not the firs...

This is not the first time I have a problem with Ram couriers my adress clearly states Mokopane town but they always try to deliver in Polokwane, delaying my order to be delivered

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply04 Dec 2024, 10:25
Official
Dear Elabe Nel


 We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed. 
 Please accept our sincere apologies for the inconvenience and frustration this may have caused.

Your parcel has been delivered successfully
     
 We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
 Once again we humbly apologize and appreciate your patience and understanding.
 
 Sincerely, 
 RAM Team.