GL
GAETAL L

1 reviews | Active since Dec 2024

13 Dec 2024, 14:06

THEY DONT DESERVE A STAR

THEY DONT DESERVE EVEN ONE STAR RATING. My parcel Ref: RL *** still not delivered since it was collected in MEREBANK on the 27/11/2024 for Jhb. I contacted them several times they come with promises to do their best but my parcel is still stuck, i even informed them that the receiving company is closing on the 14/12/2024 but seems they dont care.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply17 Dec 2024, 14:23
Official
Good day Gaetal,
 
 
I hope this message finds you well.  We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual.
 
Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding.  We will deliver the parcel as soon as possible.
 
 We do humbly apologies for delay caused .  The parcel has been updated and busy being sorted delivery will take place tomorrow. 
 
 Thank you 
 Ram Management