LR
Lindiwe R
1 reviews | Active since Apr 2024
11 Jun 2024, 10:45
They didn’t deliver my package
I received a wrong order they picked it up on Friday saying they will delivery mine the same Friday they did not called them and they said they will get back to me am still waiting whenever I call they hung up on me Ram is actually a **** just to think two months ago I recommended Edgar’s to use Ram since I thought it was the best but it seems like i was delusional you guys are a ***** @Bash please change your courier
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Ram Hand To Hand Couriers's replyOfficial
12 Jun 2024, 15:10Dear Lindiwe Radebe
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries, collections and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
It seems the error was made on the suppliers end by mixing two waybills with parcels , we are currently arranging everything to rectify this
Thank you
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries, collections and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
It seems the error was made on the suppliers end by mixing two waybills with parcels , we are currently arranging everything to rectify this
Thank you
Ram Hand To Hand Couriers's reply12 Jun 2024, 15:10
Official
Dear Lindiwe Radebe
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries, collections and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
It seems the error was made on the suppliers end by mixing two waybills with parcels , we are currently arranging everything to rectify this
Thank you
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries, collections and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
It seems the error was made on the suppliers end by mixing two waybills with parcels , we are currently arranging everything to rectify this
Thank you