There are so many alternates why destroy your brand by relying on RAM

Absolutely shocking service.

Parcel delivered to the incorrect address. Accepted by someone else. RAM seems to have washed their hands saying its been delivered. The promised call back with feedback is now 4 days overdue. Their customer Service number goes unanswered. The whatsapp precedure never calls back.

if you as a corporate (like Nespresso) want to have your brand destroyed by the courier company "delivering your order then by all means keep using this bunch of clowns.

If they are not prepared to call end customers back is that not an admission that something is wrong