LN
Lee N
1 reviews | Active since Oct 2021
28 Oct 2021, 15:48
Their customer service consultants are rude
They don't even deserve one star 😪the consultant was so rude over the phone she did not even listen to reason but she was just listen to respondvin a bad way for that manner.Their delivery service also s**ty you can't just up and decide to go deliver without notifying the person that you will deliver on the specific day...
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Replies (2)
Ram Hand To Hand Couriers's replyOfficial
28 Oct 2021, 16:41 Hello Lee.
We do apologise that you feel this way about the service provided to you.
We always send communication that delivery is to take place soon. It might be that we do not have your correct contact number to make the delivery to you.
Please provide to us the tracking number for your parcel so that we can be able to have your parcel delivered to you at the soonest possible time.
Kind regards.
Ram Hand To Hand Couriers's reply28 Oct 2021, 16:41
Official
Hello Lee.
We do apologise that you feel this way about the service provided to you.
We always send communication that delivery is to take place soon. It might be that we do not have your correct contact number to make the delivery to you.
Please provide to us the tracking number for your parcel so that we can be able to have your parcel delivered to you at the soonest possible time.
Kind regards.
Ram Hand To Hand Couriers's replyOfficial
03 Nov 2021, 11:42The parcel is out to be delivered today. The courier should contact you upon delivery of the parcel.
Ram Hand To Hand Couriers's reply03 Nov 2021, 11:42
Official
The parcel is out to be delivered today. The courier should contact you upon delivery of the parcel.