kB
khanyo B
1 reviews | Active since Dec 2022
18 Jul 2023, 08:59
The worst service ever PATHETIC
The worst courier ever such a pathetic service. They said they will deliver my parcel and when I called them they confirmed that the driver will arrive before 5pm and I waited for 30 minutes and no one came they didn't even call to say they wont come now they sent me emails saying they couldn't deliver I mean who's fault is that? These companies better take their business from this courier its bad news.
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Ram Hand To Hand Couriers's replyOfficial
20 Jul 2023, 13:38Good day Khanyo. Thank you for contacting RAM HAND-TO-HAND Couriers. We are very sorry to hear that you've had such a negative and unpleasant experience with our service, I certainly understand the inconvenience caused thereof and sincerely apologize for the delayed delivery of your parcel as well as the frustration this has caused you. Please will you be so kind as to send me your tracking number so I can gladly assist you?
Ram Hand To Hand Couriers's reply20 Jul 2023, 13:38
Official
Good day Khanyo. Thank you for contacting RAM HAND-TO-HAND Couriers. We are very sorry to hear that you've had such a negative and unpleasant experience with our service, I certainly understand the inconvenience caused thereof and sincerely apologize for the delayed delivery of your parcel as well as the frustration this has caused you. Please will you be so kind as to send me your tracking number so I can gladly assist you?