Mm
MaxxKoggen mudzanani.lm

1 reviews | Active since Aug 2024

11 Dec 2024, 09:24

The Worst Delivery Business Around - Rather Choose Mr.D

You would think there's no way a company that's been in business for as long as RAM has that they would legitimately have the score they have but to my shock, it's accurate.

I've been waiting for a delivery for almost 10 days and the status is still "in transit to dispatch hub" but that's not the worst of it. Their offices offices open at 8 am. It's now past 9 am and no one is answering the phone. How is this even possible? The worst part I'd that the business i purchased from is now receiving second hand negativity for choosing such a terrible business to partner with for their deliveries.

It's better to have a more expensive delivery company that will give customers a good experience that to get a cheap one and have no one want to buy from you ever again.

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply11 Dec 2024, 13:21
Official
Good day Jabulile

I hope this message finds you well.  We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual.
 
Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding.  We will deliver the parcel as soon as possible.

We do humbly apologies for delay caused . 

We will ensure we deliver your parcel before Firiday. 
Thank you 
Ram Management