NN
Ntemaa N

1 reviews | Active since Jan 2022

20 Jan 2022, 14:56

The worst courier company in the world, with *********** drivers.

The worst courier company in the world, with *********** drivers. I was at home the whole day yesterday, waiting for my parcel & the driver retuned back to the HUB with my parcel, claiming that I was unavailable [not at home]. I called them this morning & they said they will deliver today & prioritize it but guess what, is almost 15:00 and hasn't arrived.. call center is useless

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Replies (5)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply20 Jan 2022, 15:14
Official
Hello Ntemaa.

Apologies for the experience you had with the delivery of your parcel.

Please provide to us the tracking number for your parcel so that we can be able to assist and have your parcel delivered to you at the soonest possible time.

Kind regards.
NN
Ntemaa N's update20 Jan 2022, 15:30
Reviewer Update
tracking number: FNB877191
I hope he is not going to lie again & say I'm unavailable while I'm still sitting at home the whole day waiting for him.. otherwise I will cancel the whole thing
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply20 Jan 2022, 16:21
Official
We have just arranged with the courier. he states that the delivery should be done past five o'clock. They are currently in Odendaalsrus and will make their way to Bronville after a short while.

Apologies for the delayed delivery of your parcel.
NN
Ntemaa N's update20 Jan 2022, 17:19
Reviewer Update
..and I'm still waiting, 17:19
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply21 Jan 2022, 12:00
Official
Tracking shows that the parcel has been successfully delivered after five as advised:

   - NKILI, VILTHENZWA THOMAS | BLM |   | RAMMobile Delivered - RECEIVED BY NTEMA NTEMA | Delivered