MO
Marcus O
1 reviews | Active since Feb 2020
14 Feb 2020, 21:08
The worst Courier company ever!!!!!
Honestly the worst courier experience of my life. I paid to get an A4 Envelope of documents delivered to my daughter in Stellenbosch. Was collected on Monday morning, I was **** to, every day from Wednesday to Friday telling me the address was incorrect which upon questioning it wasn't, then I was told that the driver was 30 minutes away, which he wasn't. As yet the envelope has still not been delivered. I got a parcel to Hawaii in 4 days with UPS which is faster than Ram couriers are able to deliver from Johannesburg to Cape Town. The service is pathetic and I will never ever use this courier company again.
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Ram Hand To Hand Couriers's replyOfficial
17 Feb 2020, 14:18Good day , thank you for your post. Our most humble apologies for the inconvenience and delay caused. We will log this complaint and hand it over to senior management in Cape Town to investigate as why you did not receive your parcel. Your parcel is out for delivery again today. We have contact the courier and informed him that your parcel must successfully be delivered today. Thank you
Ram Hand To Hand Couriers's reply17 Feb 2020, 14:18
Official
Good day , thank you for your post. Our most humble apologies for the inconvenience and delay caused. We will log this complaint and hand it over to senior management in Cape Town to investigate as why you did not receive your parcel. Your parcel is out for delivery again today. We have contact the courier and informed him that your parcel must successfully be delivered today. Thank you