NV
Nicci V

1 reviews | Active since Apr 2018

27 Aug 2018, 12:40

THE WORST COURIER COMPANY EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

THE WORST COURIER COMPANY EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! NO CUSTOMER SERVICE WHAT SO EVER THEY DO NOT GO AND PICK UP PARCELS WHEN IT HAS BEEN BOOKED AND THEY NEVER EVER PHONE A PERSON BACK WHEN THEY ARE SUPPOSE TO, YOU ASK TO SPEAK TO A MANAGER AND THEY PUT THE PHONE DOWN IN YOUR EAR THEY CAN NEVER GIVE A STRAIGHT ANSWER, I HAVE SPOKEN TO ALMOST 10 DIFFERENT CALL CENTER AGENTS OF WHICH NICOLIZE THE WORST ONE THERE IS SHE DOESN'T GIVE A DAMN ON WHETHER THE PARCEL HAS BEEN PICKED UP OR NOT NOR DOES SHE EVEN TRY TO SORT OUT ANY ISSUES....... MY COMPANY HAS LOST THOUSANDS OF RANDS DUE TO RAM AND A HAND FULL OF CLIENTS DUE TO THEIR NON EXISTING SERVICE.............I DO HOPE A MANAGER READS THIS AND PHONES ME, CAUSE I NOW HAD ENOUGH OF THEIR POOR SERVICES AND THEIR ATTITUDES TOWARDS THEIR CUSTOMERS

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply28 Aug 2018, 08:58
Official

Good day,

Thank you for your post.

We do apologies for all inconveniences caused. This will be investigated and we will contact you directly

Thank you

Warm regards

Ram team