RS
Robert S
1 reviews | Active since Jan 2020
24 Jan 2020, 15:19
Terrible service
Received a sms that Ram would deliver on Thursday ,i called them to arrange a time ,they said they will call to confirm when they are on their way ,nothing happened an d when i checked tracking the next morning the said i advised them not to deliver ,after i waited the whole afternoon for them ,if the driver can't make his deliveries he just put in any **** he want to ? Drivers like that gives a bad name for a business ,absolutely terrible service
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Replies (2)
Ram Hand To Hand Couriers's replyOfficial
24 Jan 2020, 16:57Good day , thank you for post. We humble apologize for the delay and inconveniences caused. We have sent your complaint to the Port Elizabeth Branch to be resolved for monday. Kind regards
Ram Hand To Hand Couriers's reply24 Jan 2020, 16:57
Official
Good day , thank you for post. We humble apologize for the delay and inconveniences caused. We have sent your complaint to the Port Elizabeth Branch to be resolved for monday. Kind regards
RS
Robert S's updateReviewer Update
25 Jan 2020, 08:36Minutes after putting in this review Ram contacted me and offered to do the delivery last night or this morning and the night shift will contact me ,till now nothing ,typical of the very poor service they showed in the first place ,maybe they must consider getting people that are willing to what they get paid for , maybe i must just shut my mouth cause i want to tell fhem what i think of them and that's not good
RS
Robert S's update25 Jan 2020, 08:36
Reviewer Update
Minutes after putting in this review Ram contacted me and offered to do the delivery last night or this morning and the night shift will contact me ,till now nothing ,typical of the very poor service they showed in the first place ,maybe they must consider getting people that are willing to what they get paid for , maybe i must just shut my mouth cause i want to tell fhem what i think of them and that's not good