SG
Stephan G
1 reviews | Active since Jul 2019
30 Jul 2019, 13:12
Terrible service and rude staff
Terrible service and exceptionally rude staff.
Not just delivery staff who were rude and unhelpful when delivering but also help desk staff who drop calls when I was trying to resolve the issues.
Would not recommend RAM.
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Ram Hand To Hand Couriers's replyOfficial
01 Aug 2019, 12:23Good day. thank you for your post. We sincerely apologize for the inconvenience we have caused you. I have made a request for the delivering hub to dispatch the parcel for delivery today. We will also pull all recordings and assess the agents and those who was of no good customer service to you will be dealt with accordingly by senior management
Ram Hand To Hand Couriers's reply01 Aug 2019, 12:23
Official
Good day. thank you for your post. We sincerely apologize for the inconvenience we have caused you. I have made a request for the delivering hub to dispatch the parcel for delivery today. We will also pull all recordings and assess the agents and those who was of no good customer service to you will be dealt with accordingly by senior management