FM
FUNDISWA M
1 reviews | Active since Aug 2019
09 Dec 2024, 21:54
Terrible service
What a terrible experience, drivers lying about contacting, whenever I track my order it's says "unsuccessful attempt delivery" I contact the branch, the WhatsApp I was promised that my parcel will be delivered today i waited and gave up no one bother to update me, such terrible experience, customer service, I'm highly disappointed, didn't go to work today because of this parcel I had to cancel the order because now I will reliable for delivery if "I miss the delivery" nobody cares
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
10 Dec 2024, 08:50Good day Thulaganyo
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual.
Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
We will ensure you receive your parcel today
Thank you
Ram Management
We do humbly apologise for delay caused .
We will ensure you receive your parcel today
Thank you
Ram Management
Ram Hand To Hand Couriers's reply10 Dec 2024, 08:50
Official
Good day Thulaganyo
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual.
Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
We will ensure you receive your parcel today
Thank you
Ram Management
We do humbly apologise for delay caused .
We will ensure you receive your parcel today
Thank you
Ram Management