JS
Jaco S
1 reviews | Active since Jan 2013
11 Mar 2022, 11:01
Terrible Service
Ram promised to deliver 2 packages in George,Western cape by Friday the 11th of March 2022, because I am leaving the next morning. The send out the message that the package will arrive and now the one package is missing! I went to the warehouse and nobody can give me an answer, what is going on.
Helpful (0)
Replies (5)0
Replies (5)
Ram Hand To Hand Couriers's replyOfficial
11 Mar 2022, 11:28Good day Jaco.
We are sincerely sorry for the delayed delivery of your parcel.
It seems the other piece is left at the Port Elizabeth hub. We will escalate the matter so that they can bring to George at the soonest possible time.
Kind regards.
We are sincerely sorry for the delayed delivery of your parcel.
It seems the other piece is left at the Port Elizabeth hub. We will escalate the matter so that they can bring to George at the soonest possible time.
Kind regards.
Ram Hand To Hand Couriers's reply11 Mar 2022, 11:28
Official
Good day Jaco.
We are sincerely sorry for the delayed delivery of your parcel.
It seems the other piece is left at the Port Elizabeth hub. We will escalate the matter so that they can bring to George at the soonest possible time.
Kind regards.
We are sincerely sorry for the delayed delivery of your parcel.
It seems the other piece is left at the Port Elizabeth hub. We will escalate the matter so that they can bring to George at the soonest possible time.
Kind regards.
JS
Jaco S's updateReviewer Update
11 Mar 2022, 11:37Good day thank you for the reply, when will the packages arrive, because now I will have to delay when I travel.
JS
Jaco S's update11 Mar 2022, 11:37
Reviewer Update
Good day thank you for the reply, when will the packages arrive, because now I will have to delay when I travel.
Ram Hand To Hand Couriers's replyOfficial
11 Mar 2022, 12:16One parcel is at GRG.
And we have just established that the other parcel is still making its way to PE by road. It was left behind by the linehaul in JHB going to PLZ. Delivery should be done to you in GRG from Monday.
We understand the inconvenience caused thereof and would like to sincerely apologise for the delayed delivery of your consignment.
And we have just established that the other parcel is still making its way to PE by road. It was left behind by the linehaul in JHB going to PLZ. Delivery should be done to you in GRG from Monday.
We understand the inconvenience caused thereof and would like to sincerely apologise for the delayed delivery of your consignment.
Ram Hand To Hand Couriers's reply11 Mar 2022, 12:16
Official
One parcel is at GRG.
And we have just established that the other parcel is still making its way to PE by road. It was left behind by the linehaul in JHB going to PLZ. Delivery should be done to you in GRG from Monday.
We understand the inconvenience caused thereof and would like to sincerely apologise for the delayed delivery of your consignment.
And we have just established that the other parcel is still making its way to PE by road. It was left behind by the linehaul in JHB going to PLZ. Delivery should be done to you in GRG from Monday.
We understand the inconvenience caused thereof and would like to sincerely apologise for the delayed delivery of your consignment.
JS
Jaco S's updateReviewer Update
11 Mar 2022, 12:36Good Day, I want it by tomorrow, I can't wait until postpone my trip until Monday and why can't they deliver the one package already?
JS
Jaco S's update11 Mar 2022, 12:36
Reviewer Update
Good Day, I want it by tomorrow, I can't wait until postpone my trip until Monday and why can't they deliver the one package already?
Ram Hand To Hand Couriers's replyOfficial
11 Mar 2022, 15:56Because it is on the road to PE.
Ram Hand To Hand Couriers's reply11 Mar 2022, 15:56
Official
Because it is on the road to PE.