lP
letlhogonolo P
1 reviews | Active since Dec 2024
03 Dec 2024, 17:29
Terrible service
Worst courier service to this day on the 3rd December I'm still waiting for parcel, it's been at RAM warehouse since the 27th November, I've should've received it on the 29th November yet today is the 3rd December nothing I even called RAM offices they said it's at the worse they will deliver it today it's 17h00 and nothing yet terrible courier
Helpful (0)
Replies (2)0
Replies (2)
Ram Hand To Hand Couriers's replyOfficial
04 Dec 2024, 10:21Dear Letlhogonolo Phaswane
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
You have logged a change of address , once your service provider has approved it we will dispatch tour parcel .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
You have logged a change of address , once your service provider has approved it we will dispatch tour parcel .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply04 Dec 2024, 10:21
Official
Dear Letlhogonolo Phaswane
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
You have logged a change of address , once your service provider has approved it we will dispatch tour parcel .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
You have logged a change of address , once your service provider has approved it we will dispatch tour parcel .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
lP
letlhogonolo P's updateReviewer Update
04 Dec 2024, 11:58Today is the 4th December I've yet too receive my parcel, the is no updates the only thing I'm getting is "we apologize" which won't help me with anything as I need my parcel for my business everyday I'm losing money because of your bad service.. I even called your office they Said I will receive it on the 3rd I've yet too receive it..
as for Change of address your data capture wrote that address he or she Added 0 BEFORE the actual address which becomes a Null address, now you claim I changed the address.. your really a ****b service provider
as for Change of address your data capture wrote that address he or she Added 0 BEFORE the actual address which becomes a Null address, now you claim I changed the address.. your really a ****b service provider
lP
letlhogonolo P's update04 Dec 2024, 11:58
Reviewer Update
Today is the 4th December I've yet too receive my parcel, the is no updates the only thing I'm getting is "we apologize" which won't help me with anything as I need my parcel for my business everyday I'm losing money because of your bad service.. I even called your office they Said I will receive it on the 3rd I've yet too receive it..
as for Change of address your data capture wrote that address he or she Added 0 BEFORE the actual address which becomes a Null address, now you claim I changed the address.. your really a ****b service provider
as for Change of address your data capture wrote that address he or she Added 0 BEFORE the actual address which becomes a Null address, now you claim I changed the address.. your really a ****b service provider