EW
Edward W

1 reviews | Active since Nov 2016

08 Feb 2017, 15:00

Terrible Service

<p>I was scheduled to receive a delivery from YOCO today, I waited at the delivery address all day and pushed out multiple customers. Only to be informed at the end of the day, by YOCO, after placing numerous unanswered calls that the driver was here and that there was no one to accept the delivery. </p> <p> </p> <p>Neither the driver nor RAM tried to make contact. Moreover, their departments are unreachable and when you do contact them and someone picks up, all they say is "thank you for calling the # department, please hold" then they send you back to the IVR?</p> <p> </p> <p>Worst service ever! Don't bother with this company.</p>

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply08 Feb 2017, 15:16
Official

Good day,

Thank you for raising this matter to RAM's attention,

As per our telephonic conversation we at RAM do need a tracking reference number in order to assist you with tracing your parcel. You have advised that YOCO has not supp**** this to you, and I have informed that we do need this to be able to assist and have the parcel delivered to you.

Please could you supply RAM with the tracking reference number so that we may assist in having your parcel delivered to you.

Regards

Aldo Liebenberg