TD
Thobile D

1 reviews | Active since Jan 2017

09 Jan 2017, 11:20

Terrible service

<p>I ordered online on the 4th Jan and the parcel delivery was to be delivered on Fri the 6thJanuary 2017. To date the parcel hasn't arrived; the online tracker shows customer not contactable and parcel undelivered. The excuse from the driver is that the company was closed when I never supp**** any company name. I've called the call centre every working day with no joy. This is the worst service ever from the courier company. They always full of lame excuses.</p>

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Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Jan 2017, 11:52
Official

Good day,

As per our telephonic conversation, I have escalated this matter to our management team in our PTA hub, delivery will be made to you today without fail.

I do apologize for the inconvenience that has been caused to you by the non delivery of your parcel.

Regards

Aldo

TD
Thobile D's update26 Jan 2017, 09:39
Reviewer Update

RAM has done it again. Instead of delivering my package ref # SS ********** 48, they pass Midrand to deliver my parcel in Pretoria when my address clearly states Midrand. They put false statuses twice on their website claiming that I was not available at my address, when they nevercame.

How is it possible for someone to be so stupid as to confuse Pretoria and Midrand. I give up on RAM, they are the most unreliable courier company I ever came across who are also good ***** !!!!!